Job Description

Cashbuild Vacancies – Cabifit Manager

Job Type: Permanant
Company: Cashbuild
Job Location: Mankweng, South Africa

Cabifit Manager – Cashbuild (Mankweng, South Africa)

Cashbuild is seeking a motivated and experienced Cabifit Manager to join our team in Mankweng, South Africa. This role is crucial for protecting and growing market share profitably within the store, aligning with the overarching store, area, and company strategy. If you have a strong retail background, excellent leadership skills, and a passion for driving sales and customer satisfaction, we encourage you to apply.

Key Responsibilities

Sales & Market Share Growth:

• Issue and follow up on quotations to drive sales.
• Manage the quoting process and control special orders.
• Ensure estimations and cutting lists are accurate and completed within agreed timeframes.
• Conduct competitor analysis to maintain store competitiveness.
• Minimize wastage and customer complaints through accurate machine calibration and precise interpretation of cutting lists.
• Oversee daily cleaning and preventative maintenance of machinery.
• Promote Loyalty Programmes, including VIC and Charge Card customers.
• Achieve store market share growth in line with company benchmarks.
• Develop proactive action plans to protect market share when competitors emerge.

Customer Service:

• Implement and monitor the customer service strategy.
• Ensure reliable and prompt customer delivery services.
• Grow and maintain the customer and VIC client base.
• Recommend range improvements to meet market demands.
• Act on customer survey feedback by implementing action plans.
• Ensure effective employee scheduling to provide exceptional customer service.

Deliveries:

• Manage an efficient delivery service, ensuring correct rates are charged.
• Ensure deliveries are dispatched within the required time limits.
• Communicate any delayed deliveries to customers and make appropriate, agreed-upon arrangements.

Asset Control:

• Stock: Order stock, manage and control shrinkage, conduct wall-to-wall stock-takes, and manage damaged, obsolete, and slow-moving stock. Analyze and implement changes to security requirements.
• Cash: Manage debtors, petty cash, daily banking, shorts and overs, and credit cards.
• Fixed Assets: Ensure maintenance and protection of racking, displays, signage (internal & external), forklifts, generators, cutting and edge machinery, IT equipment, telephone systems, the safe/vault, and all items listed on the Asset Register.

Operations & Safety:

• Manage the store according to the Financial Model, benchmarks, and budgets to ensure profitability.
• Monitor adherence to company standard compliance in-store.
• Implement and maintain controls and disciplines, including corrective action plans (PIP) where necessary.
• Ensure quality control, minimizing wastage through effective processes in cutting, edging, and calibration.
• Perform accurate estimating calculations according to customer specifications, providing precise estimates and picking/cutting lists.
• Manage safety aspects in line with local legislation (OHSA) and/or neighbouring countries.
• Ensure safety checklists are complete, appoint safety and first aid representatives, report incidents, take immediate action on non-compliance, and record all OHASA incidents.
• Ensure all forklift operators have valid licenses and all workshop staff are signed off as compliant.
• Maintain safe working conditions for all safety equipment.

Human Resource Management:

• Recruit and induct all employees.
• Ensure training and development, including certification and succession/back-up plans for the store.
• Manage manpower requirements in line with company benchmarks.
• Foster open communication and relations with the Store Employee Forum.
• Manage employee relations and performance management processes.

Requirements & Qualifications

• Minimum 2 years’ experience in a similar managerial position.
• Grade 12 qualification.
• At least 3 years of related retail/wholesale management experience, OR 5 years of related retail/wholesale experience.
• Proficient in Microsoft Office Suite and basic computer literacy.
• Valid Driver’s License.
• Well-developed business acumen.
• Ability to work effectively under pressure.
• Strong leadership skills.
• Strong administrative skills.
• Own transport and cell phone.
• Sound knowledge of Health and Safety aspects in line with OHSA and/or neighbouring countries’ legislation.
• Strong Human Resources Management skills.
• Meticulous attention to detail.
• Experience in carpentry products and cutting & edging would be an advantage.

Competencies

• Leadership: Takes the lead, inspires others, takes responsibility, delegates effectively, stimulates input from others, and shows appreciation for good performance.
• Result-Oriented: Driven to achieve objectives, maintains focus, seeks solutions, and ensures tasks are completed on time.
• Planning: Systematically organizes activities, sets timeframes and priorities, ensures resources are available, and creates realistic, understandable plans.
• Delegating: Delegates work clearly, provides sufficient space and responsibility, clarifies required results and timelines, and regularly checks progress.
• Performing Under Pressure: Maintains effective performance, delivers good results, persists through setbacks, and performs consistently without mistakes.
• Market Orientation: Demonstrates knowledge of market developments, actively seeks market information, considers the organization’s market position, stays informed about competitors, and identifies opportunities from market trends.

Values

• Integrity: Complies with accepted standards, keeps promises, creates realistic expectations, is sincere, handles sensitive information carefully, and is aware of values.
• Accuracy: Handles detailed information effectively, is consistently attentive to details, works in an orderly fashion, prevents mistakes, and checks work thoroughly.
• Client Focus: Actively responds to client needs, deals with clients in a friendly manner, shows involvement in client problems, makes clients feel welcome, and adopts a can-do approach.
• Personal Development: Aware of own strengths and weaknesses, consciously works on development, seeks training and experience, and asks for feedback.

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