Permanant Clinics Administrator – Discovery Vacancies
Job Description
Discovery Vacancies – Clinics Administrator – Talent Pool
About Discovery
Discovery is driven by a core purpose to improve health, enhance lives, and protect the well-being of individuals. The organization invests in talented, self-driven people who share its values and are committed to making a meaningful impact. With a fast-paced and innovative environment, Discovery empowers individuals to grow while contributing to positive change in society.
About Discovery Healthcare Services
Discovery Healthcare Services (DHCS) consists of seven subsidiary businesses supported by Shared Services and Finance. These include Executive Wellness, Corporate Wellness, Health Coaches, Southern Rx Pharmacy, Discovery Medical Suppliers, Home Care, and Corporate Clinics.
DHCS focuses on:
- Delivering high-quality healthcare services that address market gaps
- Improving the member experience through convenience and reduced administrative burden
- Driving scheme savings through efficient procurement and reduced waste
- Differentiating through innovative healthcare solutions and technology
Key Purpose
The Clinics Administrator is responsible for providing full administrative support within onsite clinic environments, working closely with the nursing staff. This role ensures smooth clinic operations during agreed working hours and supports Primary Health Care, Occupational Health Care, or a combination of both services.
Key Responsibilities
- Schedule and confirm patient appointments to ensure efficient clinic flow and reduced waiting times
- Maintain, organize, and securely store medical records for accurate and timely access
- Manage clinic waiting areas to ensure a professional and welcoming environment
- Act as a liaison between patients, medical staff, and external stakeholders
- Monitor and manage clinic stock, consumables, and inventory levels
- Ensure compliance with healthcare regulations, policies, and operational standards
- Provide administrative support to medical personnel as required
- Handle patient queries, resolve complaints, and provide accurate service information
- Compile and submit operational reports to management
- Manage stationery orders and general administrative supplies
- Coordinate calibration, maintenance, and repair of clinical equipment
- Oversee medical waste collection and disposal processes
- Assist with administrative tasks related to incapacity support, case management, and return-to-work coordination
Personal Attributes and Skills
- Strong interpersonal and relationship-building skills
- Excellent collaboration and teamwork abilities
- Service-oriented with a strong focus on excellence
- Proactive and takes initiative
- Strong attention to detail
- Process-driven and highly organized
- Ability to handle confidential information with discretion
- Effective time management skills
- Ability to work accurately within strict service level agreements
- Comfortable working in a fast-paced and pressurized environment
Education and Experience
- Matric (Senior Certificate) required
- Minimum of 1 year administrative experience
- Strong proficiency in Microsoft Office applications
Employment Equity
The organization is committed to diversity and equal opportunity. Applications from individuals with disabilities are encouraged, and all hiring decisions are aligned with the company’s Employment Equity Plan.
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