Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Mondlo, South Africa
General Assistant – Cashbuild – Mondlo, South Africa
We are seeking a diligent and customer-focused General Assistant to join our team at Cashbuild in Mondlo, South Africa. If you have a passion for retail, excellent customer service skills, and a keen eye for detail, we encourage you to apply.
Key Responsibilities
As a General Assistant, you will play a crucial role in maintaining store standards and ensuring an exceptional customer experience. Your responsibilities will include:
Customer Service:
- Providing comprehensive customer service within the store.
- Advising and assisting customers with product selection and queries.
- Effectively handling and resolving customer complaints.
Merchandising Standards:
- Merchandising bulk stock safely and according to the store layout plan.
- Ensuring your designated area of responsibility is fully merchandised, adhering to store layout and planograms.
- Applying correct shelf price labelling within your area.
Housekeeping:
- Maintaining a clean and obstacle-free work area.
- Merchandising stock promptly after receiving it.
- Ensuring aisles are clear and safe for customer access.
- Completing required checklists, including canteen and toilet/shower schedules when on duty.
Safety (OHSA) Requirements:
- Ensuring compliance with Safety (OHSA) regulations, including the use of safety gear.
- Prioritizing the safety of customers and staff within your area of responsibility.
- Ensuring racking and bulk stock are merchandised safely for both customers and colleagues.
- Reporting any safety discrepancies to the Store Manager.
Stock Loss Management:
- Reporting any damaged stock within your area of responsibility to the Store Manager.
Qualifications and Requirements
To be successful in this General Assistant role, you will need:
- A minimum of Grade 10 or NQF 3, with one (1) year of relevant work experience, OR
- A Grade 12 qualification without prior work experience.
- The ability to communicate effectively in English and the dominant local language spoken in Mondlo.
- A valid South African ID or a valid work permit.
- Proficiency in performing basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- The ability to work effectively under pressure.
Values Alignment
We are looking for individuals who embody Cashbuild’s core values:
Integrity:
- Adhering to generally accepted standards in all activities.
- Keeping promises and creating realistic expectations.
- Demonstrating sincerity and handling sensitive information with care.
- Showing awareness of values and boundaries.
Accuracy:
- Handling detailed information effectively and paying close attention to detail.
- Working in an orderly and accurate manner from beginning to end.
- Investigating and preventing mistakes by meticulously checking your work.
Client Focus:
- Actively identifying and responding to customer needs and wishes.
- Interacting with clients in a friendly and welcoming manner.
- Showing genuine involvement in addressing client concerns.
- Approaching client questions with a proactive and positive attitude.
Personal Development:
- Being self-aware of strengths and weaknesses, and actively working on personal growth.
- Focusing on broadening knowledge and gaining deeper expertise.
- Participating in relevant training and seeking opportunities for experience.
- Proactively seeking and utilizing opportunities for self-improvement.
- Requesting feedback to facilitate learning and development.
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