Job Description

Cashbuild Vacancies – General Assistant

Job Type: Permanant
Company: Cashbuild
Job Location: Gugulethu, Eastern Cape, South Africa

Cashbuild: General Assistant – Gugulethu, Eastern Cape

Cashbuild is seeking a dedicated General Assistant to join our team in Gugulethu, Eastern Cape. This role is crucial for ensuring exceptional customer service and maintaining store standards. If you are a proactive individual with a keen eye for detail and a passion for assisting customers, we encourage you to apply.

Job Responsibilities

As a General Assistant, you will be responsible for:

Customer Service:

• Providing comprehensive customer service within the store.
• Advising and assisting customers with product selection and queries.
• Helping to resolve customer complaints effectively.

Merchandising and Housekeeping:

• Merchandising stock accurately and ensuring shelf price labelling is up-to-date within your designated area.
• Maintaining high standards of housekeeping in your area of responsibility, ensuring it is free of obstacles and safe for customers.
• Ensuring the bulk stock area is merchandised safely and according to the store layout plan.
• Guaranteeing your area of responsibility is fully merchandised according to store layout and planograms.
• Completing checklists as required when on duty, including canteen and toilet/shower schedules.

Safety and Stock Management:

• Adhering to Safety (OHSA) requirements, including the use of safety gear and ensuring the safety of customers and staff.
• Ensuring the safe merchandising of stock in racking and bulk areas, allowing for safe movement of customers and colleagues within the store.
• Reporting any discrepancies or damaged stock within your area of responsibility to the Store Manager promptly.

Qualifications and Skills

To be considered for this General Assistant position, you will need:

• A minimum of Grade 10 or NQF 3 and 1 year of relevant work experience; OR Grade 12 without related work experience.
• The ability to communicate effectively in English and the dominant language spoken in the Gugulethu area.
• A valid South African ID or work permit.
• The ability to perform basic calculations accurately.
• A willingness to work shifts, including weekends and public holidays.
• The capacity to work effectively under pressure.

Core Values

We are looking for individuals who embody Cashbuild’s core values:

Integrity:

• Complying with generally accepted standards and expectations.
• Being sincere and handling sensitive information with care.
• Showing awareness of values and respecting boundaries.

Accuracy:

• Demonstrating meticulous attention to detail in all tasks.
• Working in an orderly and systematic fashion.
• Investigating your own work to prevent and correct mistakes.

Client Focus:

• Actively identifying and responding to client needs and wishes.
• Interacting with clients in a friendly and helpful manner.
• Showing genuine involvement in resolving client issues.
• Making clients feel welcome and approaching their needs with a positive, can-do attitude.

Personal Development:

• Possessing self-awareness of strengths and weaknesses.
• Actively seeking opportunities for personal and professional growth.
• Engaging in relevant training and seeking new experiences.
• Soliciting feedback to continuously improve.

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