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17 Jun
2026
Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Cape Town, Western Cape, South Africa
General Assistant
Location: Cape Town, Western Cape, South Africa
We are seeking a proactive and customer-focused individual to join our team as a General Assistant. This role is crucial in ensuring a positive and efficient shopping experience for our customers while maintaining high standards in stock management and store presentation. If you have a knack for organization, excellent customer service skills, and a strong work ethic, we encourage you to apply.
Key Responsibilities
Customer Service Excellence
- Provide comprehensive and friendly customer service within the store.
- Advise and assist customers with product selection and address any queries they may have.
- Effectively handle and resolve customer complaints to ensure satisfaction.
Merchandising and Presentation
- Maintain merchandising standards for all stock, ensuring shelves are correctly priced and areas are well-organized.
- Ensure your designated area of responsibility is fully merchandised according to store layout and planograms.
- Manage bulk stock areas safely and in line with the store’s layout plan.
Store Operations and Housekeeping
- Uphold high standards of housekeeping in your assigned area, ensuring it is free of obstacles.
- Merchandise stock promptly upon receipt.
- Ensure aisles are clear and safe for customers to navigate without risk of injury or irritation.
- Complete required checklists, including canteen and toilet/shower schedules when on duty.
Safety and Compliance
- Adhere to all Safety (OHSA) requirements, including the use of safety gear.
- Ensure the safety of both customers and staff within your area of responsibility.
- Maintain safe stock merchandising in racking and bulk areas for the safety of customers and colleagues.
- Report any safety discrepancies or concerns to the Store Manager.
Stock Management
- Report any damaged stock within your area of responsibility to the Store Manager.
Requirements and Qualifications
- A minimum of Grade 10 or NQF Level 3 qualification with at least one year of relevant work experience; OR
- A Grade 12 qualification with no prior work experience.
- Proven ability to communicate effectively in English and the primary language spoken in the geographical area of the position.
- Must possess a valid South African ID or work permit.
- Demonstrated ability to perform basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- Capacity to work effectively under pressure.
Our Values
We are looking for individuals who embody our core values:
- Integrity: Complying with generally accepted standards, keeping promises, setting realistic expectations, being sincere, handling sensitive information with care, and showing awareness of boundaries.
- Accuracy: Consistently attentive to detail, working in an orderly fashion, ensuring tasks are completed accurately from start to finish, preventing mistakes, and investing energy in checking work.
- Client Focus: Identifying and actively responding to client needs, interacting with clients in a friendly manner, showing involvement in client issues, making clients feel welcome, and approaching client questions with a positive, can-do attitude.
- Personal Development: Being aware of strengths and weaknesses, consciously working on self-improvement, seeking opportunities for further knowledge and experience, and actively asking for feedback to facilitate growth.
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