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15 Jun
2026
Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Cape Town, Western Cape, South Africa
General Assistant – Cashbuild
Location: Cape Town, Western Cape, South Africa
Cashbuild is seeking a dedicated General Assistant to join our team in Cape Town. This role is crucial in ensuring a positive shopping experience for our customers through excellent service, efficient stock management, and maintaining store presentation standards. If you have a proactive attitude and a commitment to customer satisfaction, we encourage you to apply.
Key Responsibilities:
Customer Service:
- Provide comprehensive customer service within the store.
- Advise and assist customers with product selection and address their queries.
- Effectively handle and resolve customer complaints.
Merchandising and Housekeeping:
- Ensure stock is merchandised safely and according to store layout plans in both bulk and shelf areas.
- Maintain designated areas of responsibility, ensuring they are fully merchandised according to store layout and planograms.
- Keep all aisles clear of obstacles, ensuring stock is merchandised promptly after receipt.
- Maintain correct shelf price labelling within your area.
- Complete required checklists, including canteen and toilet/shower schedules when on duty.
Safety and Stock Management:
- Adhere to all Safety (OHSA) requirements, including the use of safety gear and ensuring the safety of customers and staff.
- Ensure the safe merchandising of stock in racking and bulk areas, allowing for safe movement of customers and colleagues within the store.
- Report any discrepancies or damaged stock within your area of responsibility to the Store Manager.
Requirements:
- A minimum of Grade 10 or NQF 3 with at least one year of relevant work experience, OR a Grade 12 qualification without prior work experience.
- Ability to communicate effectively in English and the dominant local language spoken in the Cape Town area.
- Possession of a valid South African ID or work permit.
- Demonstrated ability to perform basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- Ability to perform effectively under pressure.
Company Values:
Our team operates under a strong set of values:
Integrity:
- Comply with generally accepted standards in all job-related activities.
- Uphold commitments and create realistic expectations.
- Be sincere and handle sensitive information with care.
- Demonstrate awareness of values and identify when boundaries are crossed.
Accuracy:
- Handle detailed information effectively and consistently pay attention to detail.
- Work in an orderly and organized manner, ensuring tasks are completed accurately from start to finish.
- Actively work to prevent mistakes and invest energy in checking your own work.
Client Focus:
- Identify and actively respond to customer needs and wishes.
- Engage with clients in a friendly and helpful manner.
- Show genuine involvement in addressing customer issues.
- Make clients feel welcome and approach their queries with a positive, “can-do” attitude.
Personal Development:
- Be aware of your own strengths and weaknesses, actively working on personal growth.
- Focus on self-improvement and gaining in-depth knowledge relevant to the role.
- Participate in relevant training programs and seek opportunities to gain new experiences.
- Actively seek and utilize feedback for continuous learning and development.
APPLY NOW
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