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31 May 2026

Permanant Shop Assistant | Phakisa Holdings Vacancies​

Phakisa Holdings – Posted by MRJobs24 Johannesburg, Gauteng, South Africa

Job Description

Phakisa Holdings Vacancies​ – Shop Assistant

Job Type: Permanant
Company: Phakisa Holdings Vacancies​

Shop Assistant

We are seeking a reliable and customer-oriented Shop Assistant to support the daily operations of a busy retail store. The successful candidate will be responsible for delivering outstanding customer service, assisting with sales transactions, maintaining stock levels, and ensuring the store remains clean, organized, and welcoming. A valid driver’s licence is essential, as the role may include occasional deliveries and collections.

Key Responsibilities

  • Provide friendly, professional, and efficient customer service at all times.
  • Assist customers with product enquiries and purchasing decisions.
  • Process sales transactions accurately using the point-of-sale system.
  • Replenish shelves and maintain attractive product displays.
  • Receive, unpack, label, and organize incoming stock deliveries.
  • Monitor stock levels and report low-stock items or discrepancies.
  • Maintain store cleanliness, organization, and presentation standards.
  • Handle customer queries, concerns, and complaints in a professional manner.
  • Assist with daily opening and closing procedures.
  • Conduct local deliveries, collections, and other driving-related duties when required.
  • Support stock-taking activities and inventory management processes.
  • Assist with general retail and operational tasks as assigned.

Requirements

  • Grade 12 (Matric) certificate or equivalent qualification.
  • Valid driver’s licence.
  • Previous experience as a Shop Assistant, Retail Assistant, or in a customer service environment is advantageous.
  • Basic computer literacy and ability to operate point-of-sale systems.
  • Good numerical skills and experience handling cash transactions.
  • Ability to work flexible retail hours, including weekends and public holidays when required.
  • Strong communication and interpersonal skills.

Skills and Competencies

  • Excellent customer service and relationship-building abilities.
  • Strong merchandising and stock management skills.
  • Good attention to detail and accuracy.
  • Effective time management and organizational skills.
  • Ability to work independently and as part of a team.
  • Problem-solving and decision-making capabilities.
  • Reliable, honest, and trustworthy.
  • Ability to perform well in a fast-paced retail environment.

Personal Attributes

  • Friendly and approachable personality.
  • Professional appearance and positive attitude.
  • Energetic, motivated, and proactive.
  • Dependable and punctual.
  • Strong work ethic and commitment to service excellence.
  • Ability to remain calm and productive under pressure.

What We Offer

  • Opportunity to work in a dynamic and customer-focused retail environment.
  • Supportive and collaborative team culture.
  • Ongoing learning and development opportunities.
  • Stable full-time employment with opportunities for growth.

If you are passionate about customer service, enjoy working in retail, and are looking to build your career as a Shop Assistant, we encourage you to apply and become part of a dedicated and professional team.

APPY NOW

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