Position Overview

Cashbuild is seeking a meticulous and detail-oriented individual to join our team as a **Perpetual Inventory Controller** in Grahamstown, South Africa. In this critical role, you will be instrumental in maintaining the accuracy of our stock management systems through diligent physical counts and thorough reconciliation.

#### **Key Responsibilities**

*   Conduct daily physical stock counts and verify against system on-hand quantities.
*   Investigate and identify the root causes of stock discrepancies, capturing all identified variances.
*   Flag and report damaged stock, incorrect pricing, and SKU issues to management.
*   Perform cycle counts according to the Perpetual Inventory Count (PIC) cycle.
*   Investigate and rectify negative stock quantities daily, with Store Manager approval.
*   Report on damaged stock to the Store Manager.
*   Conduct mini stock-takes as instructed by management.
*   Assist with full stock-take preparations, reporting any concerns.
*   Report daily variances and irregularities to the Store Manager and/or Divisional Manager, adhering to Cashbuild procedures.
*   Report irregularities to the Divisional Manager if no action is taken by the Store Manager.
*   Provide reports on incorrect or poor-quality pricing, SKUs, and damaged stock.
*   Report on poor merchandising in racking and bulk areas.
*   Highlight bulk stock areas requiring special attention.
*   Ensure all PIC adjustments are actioned, verified for accuracy, and signed off by Management.
*   Validate the “End of Day Report” against the previous day’s PIC Adjustment Sheet and file accordingly.
*   Report any adjustments not completed on the day of the count cycle before the end of trading.
*   Ensure all PIC documents are completed, signed by you, approved by the Store Manager, and filed daily.
*   Adhere to “Ready for Business” and “Beyond my Control” standards as per the Cashbuild Way.
*   Adhere to the Cashbuild dress code and ensure your name badge is visible at all times.
*   Provide immediate assistance with customer complaints.
*   Ensure compliance with Safety (OHSA) regulations, including customer and staff safety within your area of responsibility.
*   Report any safety discrepancies to the Store Manager.
*   Ensure correct safety equipment and clothing are used.

#### **Qualifications and Experience**

*   Minimum Grade 12 qualification.
*   At least one (1) year of work-related experience, or two (2) years of relevant experience.
*   Ability to communicate effectively in English and the dominant local language.
*   Must be literate.
*   Possess strong numeric skills.
*   Must be accurate and capable of working effectively under pressure.
*   Basic computer literacy is required.
*   Willingness to work shifts, including weekends and Public Holidays.

#### **Company Values**

*   **Integrity:** Comply with generally accepted standards, keep promises, create realistic expectations, be sincere, handle sensitive information carefully, and show awareness of values and boundaries.
*   **Accuracy:** Handle detailed information effectively, be consistently attentive to detail, work in an orderly fashion, ensure tasks are completed accurately from start to finish, prevent mistakes, and diligently check your work.
*   **Client Focus:** Identify and respond to client needs, interact in a friendly manner, show involvement in client problems, make clients feel welcome, and approach client queries with a can-do attitude.
*   **Personal Development:** Be aware of your strengths and weaknesses, consciously work on personal growth, focus on broadening knowledge, follow relevant training, seek opportunities for experience, and actively request feedback for learning.