Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Katlehong, Gauteng, South Africa
General Assistant – Cashbuild
Location: Katlehong, Gauteng, South Africa
Cashbuild is seeking a dedicated and customer-focused individual to join our team as a General Assistant. This role is crucial for ensuring a positive shopping experience for our customers and maintaining the efficient operation of our store. If you have a strong work ethic, excellent customer service skills, and a keen eye for detail, we encourage you to apply.
Key Responsibilities
Customer Service Excellence
- Provide comprehensive customer service within the store, offering advice and assistance on product selection and addressing customer queries effectively.
- Help resolve customer complaints efficiently and professionally.
Merchandising and Stock Management
- Ensure all stock is merchandised safely and according to the store’s layout plan, both in bulk storage areas and on shelves.
- Maintain accurate shelf price labelling within your designated area of responsibility.
- Report any damaged stock promptly to the Store Manager.
Store Presentation and Housekeeping
- Maintain impeccable housekeeping standards in your designated area, ensuring it is free of obstacles and safe for customers and staff.
- Merchandise stock as soon as it is received, ensuring aisles are clear and accessible.
- Complete required checklists, including canteen and toilet/shower schedules, as necessary.
Safety and Compliance
- Adhere to all Safety (OHSA) requirements, including the proper use of safety gear and ensuring the safety of customers and colleagues.
- Ensure stock is merchandised safely in both racking and bulk storage areas to allow for safe movement within the store.
- Report any safety discrepancies or concerns to the Store Manager.
Requirements and Qualifications
To be successful in this General Assistant role, you will need:
- A minimum of Grade 10 or NQF Level 3 with at least one year of relevant work experience, OR
- A Grade 12 qualification with no prior related work experience.
- The ability to communicate effectively in English and the dominant local language spoken in the Katlehong area.
- A valid South African ID or valid work permit.
- Proficiency in performing basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- The ability to work effectively under pressure.
Company Values
At Cashbuild, we operate with a strong set of values that guide our actions:
Integrity:
- Adhering to generally accepted standards in all position-related activities.
- Keeping promises and creating realistic expectations.
- Demonstrating sincerity and handling sensitive information with care.
- Showing awareness of values and respecting boundaries.
Accuracy:
- Effectively handling detailed information with consistent attention to detail.
- Working in an orderly fashion from start to finish.
- Investing effort in checking work to prevent mistakes.
Client Focus:
- Actively identifying and responding to client needs and wishes.
- Interacting with clients in a friendly and welcoming manner.
- Showing genuine involvement in addressing client issues.
- Approaching client queries with a can-do attitude.
Personal Development:
- Being aware of personal strengths and weaknesses and actively working on self-improvement.
- Focusing on broadening knowledge and gaining in-depth understanding.
- Seeking and utilising opportunities for personal development, including training and gaining experience.
- Actively asking for feedback to foster learning.
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