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18 Jun
2026
Permanant Store Manager | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – Store Manager
Job Type: Permanant
Company: Cashbuild
Job Location: Mmabatho, South Africa
Store Manager – Mmabatho, South Africa
Cashbuild is seeking a dynamic and experienced Store Manager to lead our team in Mmabatho. This is an exciting opportunity to protect and grow profitable market share within the store, aligning with our company’s strategic objectives. As a Store Manager, you will be instrumental in driving sales, ensuring exceptional customer service, and maintaining high operational standards.
Key Responsibilities:
Strategic Management
- Develop and implement a comprehensive strategic plan for the store, ensuring alignment with broader Divisional strategies and initiatives.
Market Share Growth and Protection
- Drive increases in transactions, sales, and market share in line with budgetary targets.
- Achieve all sales budgets and growth objectives.
- Manage and promote customer loyalty programs and third-party credit offerings.
- Develop and execute action plans to counter competitor market entry.
- Ensure Store Business Plans are implemented and updated as required.
Customer Service Excellence
- Oversee the implementation and monitoring of the store’s Customer Service strategy.
- Maintain an effective Delivery Service within the store, adhering to company policies.
- Grow and retain the VIC and charge card client base.
- Recommend range improvements to better suit market needs.
Asset Control and Security
- Manage and control shrinkage within the store according to policy.
- Protect company assets, including cash, stock, and fixed assets.
- Effectively manage debtors within the store.
- Analyze security requirements and recommend necessary changes.
- Ensure physical security measures in the store are implemented and maintained.
Business Trade Licenses
- Ensure all relevant Trade Licenses are kept up-to-date and renewed in a timely manner, where applicable.
Human Resource Management
- Manage manpower requirements in accordance with Company and Divisional strategy.
- Ensure succession planning and career pathing are established within the store.
- Foster open communication and positive relations with the Store Employee Forum and all staff.
- Oversee training and development initiatives for store employees.
- Manage Employee Relations effectively within the store.
Maintaining Store Standards
- Conduct daily floor walks to monitor operations and standards.
- Ensure the implementation of agreed Action Plans (PIP’s) where necessary.
- Monitor adherence to Company standard compliance across all store functions.
- Maintain high housekeeping standards.
- Ensure compliance with merchandising policies and standards.
- Implement “ready for business” protocols within the store.
- Ensure lighting, store fixtures, and racking are maintained in good condition.
Stock Management
- Ensure stock is ordered and received in accordance with company policy.
- Manage and clear damaged stock as per policy.
- Implement action plans for obsolete/deranged stock as per policy.
- Manage slow-moving stock according to policy.
- Implement action plans for excess stock as per policy.
Store Safety (OHSA) Standards
- Manage safety aspects in line with local (OHSA) and/or neighbouring country legislation.
- Ensure all required checklists are completed diligently.
- Ensure the appointment of all OHSA representatives for the store as required by OHSA Act or relevant country legislation.
- Investigate, report, and manage OHSA incidents.
Expense Management
- Manage the store’s performance against the Financial Model and benchmarks.
- Maintain expenses in line with the store budget.
Insurance Claims Administration
- Report all incidents to the relevant insurer promptly.
- Liaise with insurers regarding claim particulars and validity.
- Submit all necessary documentation to the relevant insurer.
Management of CB Way
- Implement and maintain controls and disciplines as per the CB Way guidelines.
Requirements:
- Grade 12 qualification is essential.
- A minimum of 3 years of related retail management experience, or 5 years if not holding a Grade 12.
- Well-developed business acumen.
- Proven ability to work effectively under pressure.
- Computer literacy (basic).
- Strong leadership and administrative skills.
- Own transport with a valid driver’s licence is preferable.
- Must possess own cell phone.
- Sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring countries’ legislation.
- Strong Human Resources Management skills.
- Exceptional attention to detail.
Competencies:
Leadership
- Enthusiastic, inspiring, and able to connect with people.
- Takes initiative and responsibility, empowering employees with their own tasks.
- Stimulates and utilizes input from others, showing appreciation for good performance.
Result-oriented
- Focused on achieving objectives and persevering through adversity.
- Makes concrete agreements on deliverables and remains focused on results.
- Makes an effort to achieve objectives and has clear goals.
- Seeks solutions when objectives are threatened and finishes tasks on time.
Planning
- Systematically organises activities and sets timeframes, prioritising effectively.
- Ensures necessary resources are available on time and arranges tasks efficiently.
- Creates and maintains realistic plans, making them understandable for all involved.
Delegating
- Delegates work clearly, structurally, and verifiably, providing adequate space and responsibility.
- Clarifies required results and timelines when delegating.
- Communicates the rationale behind delegation to the employee and regularly checks progress.
Performing under Pressure
- Maintains effective performance under pressure, setbacks, or disappointment.
- Delivers good results under pressure, persists through setbacks, and maintains performance without errors.
Market Orientation
- Well-informed about market developments and actively seeks market information.
- Approaches internal issues from the organization’s market position perspective.
- Stays informed about competitor offers and activities, identifying opportunities from market trends.
Integrity
- Complies with generally accepted standards, keeps promises, and creates realistic expectations.
- Is sincere, handles sensitive information carefully, and shows awareness of values.
Accuracy
- Handles detailed information effectively with consistent attention to detail.
- Works in an orderly fashion, ensuring tasks are handled accurately from start to finish.
- Prevents mistakes and invests energy in checking work.
Client Focus
- Identifies and actively responds to client needs and wishes.
- Interacts with clients in a friendly manner, showing involvement in their problems.
- Makes clients feel welcome and approaches client queries with a positive attitude.
Personal Development
- Aware of own strengths and weaknesses, actively working on personal development.
- Focused on self-broadening and gaining in-depth knowledge, seeking relevant training and experience opportunities.
- Seeks and utilizes opportunities for personal growth and asks for feedback.
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