Permanant Store Manager | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – Store Manager
Job Type: Permanant
Company: Cashbuild
Job Location: Unaville AH, Gauteng, South Africa
Store Manager
Cashbuild
Location: Unaville AH, Gauteng, South Africa
We are seeking a dynamic and results-driven Store Manager to join our team at Cashbuild in Unaville AH, Gauteng. As a Store Manager, you will be instrumental in protecting and growing profitable market share within your assigned store, aligning with our overarching store, division, and company strategies.
Key Responsibilities
Strategic Management
- Develop, implement, and manage a comprehensive strategic plan for the store, ensuring it aligns with the overall Divisional strategy and key strategic initiatives.
Market Share Growth and Protection
- Drive store performance by increasing transactions, sales, and market share in line with budget objectives.
- Achieve all sales budgets and growth targets.
- Effectively manage and promote customer loyalty programs and third-party credit options.
- Develop and execute action plans to protect market share in areas facing competitor entry.
- Ensure the consistent implementation and timely updating of Store Business plans.
Customer Service Excellence
- Oversee the implementation and monitoring of the store’s Customer Service strategy.
- Maintain an effective Delivery Service within the store, adhering to company policy.
- Grow and nurture the VIC and charge card client base.
- Provide recommendations for range improvements to better suit market demands.
Asset Control and Security
- Manage and control shrinkage within the store according to company policy.
- Safeguard all assets, including cash, stock, and fixed assets.
- Effectively manage debtors within the store.
- Analyze security requirements and propose necessary changes for the store.
- Ensure the implementation and maintenance of all physical security measures.
Business Trade Licenses
- Ensure all relevant Trade Licenses are up-to-date and renewed promptly, where applicable.
Human Resource Management
- Manage manpower requirements in alignment with Company and Division strategy.
- Establish Succession Planning and Career pathing initiatives within the store.
- Foster open communication and strong relations with the Store Employee Forum and all staff.
- Implement and oversee training and development programs for the store team.
- Manage employee relations effectively within the store environment.
Store Standards Maintenance
- Conduct daily floor walks to ensure operational standards are met.
- Ensure the implementation of agreed-upon Action Plans (PIPs) when necessary.
- Monitor adherence to Company standard compliance across the store.
- Maintain high standards of housekeeping.
- Ensure compliance with merchandising policies and standards.
- Implement “ready for business” readiness across the store.
- Ensure lighting, store fixtures, and racking are maintained in excellent condition.
Stock Management
- Ensure stock ordering and receiving processes are conducted according to policy.
- Manage the clearance of damaged stock as per policy.
- Implement action plans for obsolete/deranged stock according to policy.
- Manage slow-moving stock effectively as per policy.
- Implement action plans for excess stock as per policy.
Store Safety (OHSA) Standards
- Manage all safety aspects in accordance with local (OHSA) and/or neighbouring countries’ legislation.
- Ensure completion of all required safety checklists.
- Appoint all necessary OHSA representatives for the store as per OHSA Act or relevant country legislation.
- Investigate, report, and manage all OHSA incidents.
Expense Management
- Manage the store’s performance against the Financial Model and benchmarks.
- Maintain expenses within budget for the store.
Insurance Claims Administration
- Report all incidents to the relevant insurer promptly.
- Liaise with the relevant insurer regarding claim particulars and validity.
- Submit all necessary documentation to the relevant insurer.
Management of CB Way
- Implement and maintain controls and disciplines as per the CB Way principles.
Qualifications and Experience
- Grade 12 qualification.
- A minimum of three (3) years of related retail management experience, or five (5) years of related retail management experience.
- Well-developed business acumen.
- Ability to perform effectively under pressure.
- Computer literacy (Basic computer skills).
- Strong leadership skills.
- Strong administrative skills.
- Own transport is preferable, along with a valid driver’s licence.
- Must possess own cell phone.
- Sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring countries’ legislation.
- Strong Human Resources Management skills.
- A keen attention to detail.
Competencies
Leadership
- Enthusiastic and inspiring, connecting with people.
- Takes initiative and leads by example.
- Inspires and motivates others.
- Takes ownership and responsibility.
- Empowers employees with responsibilities.
- Stimulates and utilizes input from others.
- Appreciates good performance.
Result-Oriented
- Focused on achieving objectives and results, persevering through adversity.
- Makes concrete agreements on deliverables and remains focused on results, even when competing priorities arise.
- Strives to achieve objectives.
- Maintains a clear goal.
- Proactively seeks solutions when objectives are threatened.
- Ensures tasks are completed within deadlines.
Planning
- Systematically organizes activities, sets timelines, and prioritizes tasks.
- Ensures necessary resources are available on time for job execution.
- Orders activities efficiently when planning.
- Communicates plans clearly to all involved parties.
- Creates and maintains realistic plans.
- Sets clear priorities.
Delegating
- Delegates work in an understandable, structured, and verifiable manner.
- Provides sufficient scope and responsibility when delegating tasks.
- Delegates adequate work to support the completion of own tasks.
- Clarifies required outcomes and timelines during delegation.
- Explains the rationale for selecting a specific employee for a delegated task.
- Regularly monitors the progress of delegated work.
Performing Under Pressure
- Maintains effective performance under pressure, or when faced with setbacks or disappointment.
- Delivers good results under pressure.
- Persists when faced with setbacks.
- Continues to perform effectively under pressure without making mistakes.
- Maintains consistent performance under pressure.
Market Orientation
- Demonstrates awareness of market developments.
- Actively seeks market information.
- Identifies solutions to internal issues from the perspective of the organization’s market position.
- Stays informed about competitor offers and activities.
- Identifies opportunities arising from market trends that benefit the organization.
Integrity
- Adheres to generally accepted standards in role-related activities.
- Keeps promises.
- Sets realistic expectations.
- Acts with sincerity.
- Handles sensitive information with care.
- Demonstrates awareness of values and indicates when boundaries are crossed.
Accuracy
- Effectively handles detailed information and consistently pays attention to detail.
- Works in an organized manner.
- Ensures tasks are handled in an orderly and accurate manner from start to finish.
- Prevents errors.
- Invests effort in checking work for accuracy.
Client Focus
- Identifies and actively responds to client needs and wishes.
- Interacts with clients in a friendly and professional manner.
- Shows empathy and involvement in client issues.
- Makes clients feel welcome.
- Approaches client inquiries with a proactive and positive attitude.
Personal Development
- Aware of own strengths and weaknesses, and actively works on personal development.
- Focuses on self-broadening and/or gaining in-depth knowledge.
- Participates in relevant training programs and/or seeks opportunities for experience.
- Seeks and utilizes opportunities for personal growth.
- Asks for feedback to facilitate learning.
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