Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: KwaDesi, Eastern Cape, South Africa
General Assistant – Cashbuild
Location: KwaDesi, Eastern Cape, South Africa
Cashbuild is seeking a dedicated and customer-focused individual to join our team as a General Assistant. This role is crucial for ensuring an excellent in-store experience for our customers. As a General Assistant, you will play a key part in maintaining stock standards, accurate pricing, and a clean, safe environment within your designated store area.
Key Responsibilities
Customer Service:
- Provide expert advice and assistance to customers regarding our products and address any queries they may have.
- Proactively assist in resolving customer complaints to ensure satisfaction.
Merchandising Standards:
- Maintain a safely merchandised bulk stock area, adhering to the store’s layout plan.
- Ensure your assigned area is fully merchandised according to store layout and planograms.
Housekeeping & Presentation:
- Keep your area free of obstructions, ensuring stock is merchandised promptly after receipt.
- Guarantee customers can navigate aisles safely and without inconvenience.
- Implement correct shelf price labelling within your designated area.
- Complete required checklists, including canteen and toilet/shower schedules, as part of your duties.
Safety (OHSA) Compliance:
- Adhere to all Safety (OHSA) regulations, including the correct use of safety gear and ensuring the safety of both customers and staff within your area.
- Ensure racking and bulk stock are merchandised safely, allowing customers and colleagues to move freely within the store.
- Report any safety discrepancies or hazards immediately to the Store Manager.
Stock Management:
- Report any damaged stock within your area of responsibility to the Store Manager.
Requirements
To be considered for this General Assistant position, you will need:
- A minimum of Grade 10 (NQF 3) and one year of relevant work experience, OR a Grade 12 qualification with no prior work experience.
- Strong communication skills in both English and the dominant local language spoken in the KwaDesi area.
- A valid South African ID or work permit.
- The ability to perform basic calculations accurately.
- A willingness to work shifts, including weekends and public holidays.
- The capacity to work effectively under pressure.
Company Values
At Cashbuild, we live by a set of core values that guide our actions and decisions:
Integrity:
- Upholding generally accepted standards in all work-related activities.
- Being a person who keeps promises and sets realistic expectations.
- Demonstrating sincerity and handling sensitive information with care.
- Showing an awareness of our values and recognizing when boundaries are crossed.
Accuracy:
- Effectively managing detailed information with consistent attention to detail.
- Working in an organized and systematic manner.
- Ensuring all tasks are handled accurately from beginning to end, preventing mistakes.
- Dedicating effort to thoroughly check work for errors.
Client Focus:
- Identifying and proactively responding to the needs and wishes of our clients.
- Interacting with clients in a friendly and welcoming manner.
- Showing genuine involvement in addressing client concerns.
- Creating a welcoming atmosphere for all customers.
- Approaching client questions with a positive, “can-do” attitude.
Personal Development:
- Possessing self-awareness regarding strengths and weaknesses, and actively working on self-improvement.
- Focusing on broadening knowledge and gaining deeper insights.
- Participating in relevant training programs and seeking opportunities to build experience.
- Actively seeking and utilizing opportunities for personal growth.
- Requesting feedback to facilitate learning and development.
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