General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Gugulethu, Eastern Cape, South Africa
Gugulethu, Eastern Cape, South Africa
General Assistant – Cashbuild
Cashbuild is seeking a dedicated and customer-focused individual to join our team as a General Assistant in Gugulethu, Eastern Cape. This role is crucial in ensuring a positive shopping experience for our customers while maintaining store standards.
Key Responsibilities
As a General Assistant, you will be instrumental in providing excellent customer service, ensuring stock is presented effectively, and maintaining a clean and safe store environment. Your core duties will include:
- Customer Service Excellence:
- Providing expert advice and assistance to customers regarding products and resolving their queries.
- Effectively handling and resolving customer complaints to ensure satisfaction.
- Merchandising and Presentation:
- Safely merchandising bulk stock in designated areas according to store layout plans.
- Ensuring your assigned area of responsibility is fully merchandised, adhering to store layout and planograms.
- Maintaining accurate shelf price labelling within your area.
- Store Maintenance and Housekeeping:
- Ensuring your area is free from obstructions, with stock merchandised promptly upon receipt.
- Guaranteeing customer access to aisles without risk of injury or irritation.
- Completing required checklists, including Canteen and Toilet/Shower schedules when on duty.
- Safety and Compliance:
- Adhering to Safety (OHSA) requirements, including the proper use of safety gear and ensuring the safety of customers and colleagues.
- Ensuring your area of responsibility, including racking and bulk stock, is merchandised in a manner that allows customers and colleagues to move safely within the store.
- Promptly reporting any discrepancies to the Store Manager.
- Stock Management:
- Reporting any damaged stock within your area of responsibility to the Store Manager.
Requirements for this General Assistant Role
To be considered for this exciting opportunity, candidates must meet the following criteria:
- Education & Experience:
- A minimum of Grade 10 or NQF Level 3 qualification with at least one year of relevant work experience; OR
- A Grade 12 qualification without prior work experience.
- Communication Skills:
- The ability to communicate effectively in English and the dominant local language spoken in Gugulethu.
- Legal Status:
- Possession of a valid South African ID or a valid work permit.
- Numeracy Skills:
- The ability to perform basic calculations accurately.
- Flexibility:
- Willingness to work shifts, including weekends and public holidays.
- Work Ethic:
- The ability to perform effectively under pressure.
Company Values
At Cashbuild, we are committed to upholding core values that guide our operations and interactions:
- Integrity: We conduct ourselves with honesty, keeping promises, setting realistic expectations, and handling sensitive information with care. We are aware of and respect boundaries.
- Accuracy: We are meticulous in our work, paying close attention to detail and ensuring tasks are completed in an orderly and precise manner from beginning to end. We proactively check our work to prevent mistakes.
- Client Focus: We are dedicated to understanding and meeting our clients’ needs. We interact with clients in a friendly manner, show genuine interest in their concerns, make them feel welcome, and approach their requests with a positive, can-do attitude.
- Personal Development: We are committed to continuous self-improvement. We are aware of our strengths and weaknesses, actively seek opportunities for growth, participate in relevant training, and value feedback to enhance our skills and knowledge.
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