Permanant Finance Administrator – Discovery Vacancies
Job Description
Discovery Vacancies – Finance Administrator
The Finance Administrator is responsible for managing the end-to-end commission lifecycle across SmartComm, Source Finance, and related systems. This includes accurate processing, reconciliation, reporting, and support of commission payments. The role ensures timely and accurate payouts, strong financial controls, audit readiness, and effective resolution of commission-related queries. It plays a key role in maintaining data integrity, supporting month-end processes, and ensuring operational stability through proactive monitoring and issue resolution.
Key Responsibilities
Commission Processing & Accuracy
- Manage daily commission processing across SmartComm and Source Finance systems
- Ensure accurate calculation, allocation, and payment of commissions to brokers and stakeholders
- Maintain timely and error-free commission settlements
Reconciliations & Data Integrity
- Perform daily, monthly, and periodic reconciliations between policy, commission, and payment systems
- Ensure completeness and accuracy of commission data for reporting and audit purposes
- Identify and resolve discrepancies in commission data
Commission Reporting & Information Delivery
- Prepare, validate, and distribute commission reports to internal and external stakeholders
- Support monitoring and analysis of commission flows for management reporting
Month-End, Year-End & Audit Support
- Assist with month-end and year-end financial processes
- Prepare audit schedules, supporting documentation, and commission calculations
- Investigate and resolve audit queries and anomalies
Query Resolution & Stakeholder Support
- Investigate and resolve commission-related queries from brokers and internal teams within SLA timelines
- Ensure accurate and transparent communication of commission outcomes
Systems Engagement & Issue Resolution
- Log, track, and manage system incidents and commission-related issues via tools such as JSM and Jira
- Support resolution of system defects and contribute to root cause analysis
Testing & Go-Live Validation
- Perform functional and end-to-end testing for commission system changes, enhancements, and new rules
- Validate accuracy prior to system deployment
Continuous Improvement & Projects
- Contribute to process improvements, automation initiatives, and system enhancements
- Support commission-related projects with data validation and operational insights
Knowledge and Skills
- Strong organizational and time management abilities
- High attention to detail and accuracy
- Strong problem-solving skills
- Ability to work under pressure and manage multiple priorities
- Excellent communication skills
- Strong understanding of finance and commission processes
- Intermediate Excel proficiency
- Knowledge of commission structures within insurance or financial services
- Understanding of reconciliation principles and financial controls
- Familiarity with audit standards and documentation requirements
Education and Experience
- Matric (required)
- Degree or Diploma in Finance or Accounting is advantageous
Minimum Experience
- 2 years’ experience in a financial institution (required)
- 2–3 years’ financial administration experience (required)
- 1 year commission-related experience (required)
- 1 year experience in short-term insurance is advantageous
Employment Equity
The organization is committed to diversity and equal opportunity. Applications from individuals with disabilities are encouraged, and all hiring decisions are aligned with the company’s Employment Equity Plan.
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