Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Mahikeng, North West, South Africa
General Assistant
Cashbuild is seeking a dedicated and proactive General Assistant to join our team in Mahikeng, North West, South Africa. If you have a customer-first attitude and a keen eye for detail, we encourage you to apply.
Key Responsibilities
As a General Assistant, you will play a crucial role in ensuring exceptional customer service and maintaining store standards. Your primary duties will include:
- Customer Service Excellence: Providing comprehensive assistance to customers, advising them on the correct products, and effectively resolving any queries or complaints they may have.
- Merchandising and Presentation: Ensuring all stock is accurately merchandised on shelves and in bulk areas, adhering to store layout plans and planograms. This includes correct price labelling and maintaining a visually appealing presentation within your designated area.
- Housekeeping and Safety: Maintaining a clean, organized, and safe environment within your area of responsibility. This involves keeping aisles clear of obstacles, promptly merchandising received stock, and ensuring customers and colleagues can navigate the store safely. You will also be responsible for completing required checklists and adhering to safety (OHSA) regulations, including the proper use of safety gear and ensuring the safety of both customers and staff.
- Stock Management: Reporting any damaged stock to the Store Manager and assisting with the management of stock loss.
Requirements and Qualifications
To be successful in this role, you will need:
- A minimum of Grade 10 (NQF 3) with at least one year of relevant work experience, OR a Grade 12 qualification with no prior work experience.
- The ability to communicate effectively in English and the dominant local language spoken in the Mahikeng area.
- A valid South African ID or work permit.
- Proficiency in performing basic calculations accurately.
- Flexibility to work shifts, including weekends and public holidays.
- The capacity to perform effectively under pressure.
Aligning with Our Values
We are looking for individuals who embody Cashbuild’s core values:
- Integrity: Acting in accordance with generally accepted standards, keeping promises, setting realistic expectations, being sincere, handling sensitive information with care, and demonstrating an awareness of values and boundaries.
- Accuracy: Paying close attention to detail, working in an orderly and systematic manner, meticulously checking your work, and investing energy in preventing and correcting mistakes.
- Client Focus: Actively identifying and responding to client needs, treating clients in a friendly manner, showing genuine involvement in client issues, making clients feel welcome, and approaching their queries with a positive, can-do attitude.
- Personal Development: Being aware of your own strengths and weaknesses, actively pursuing self-improvement, seeking opportunities for further knowledge and experience, and being open to feedback.
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