Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Pretoria, South Africa
General Assistant – Cashbuild – Pretoria
We are seeking a proactive and customer-focused General Assistant to join the Cashbuild team in Pretoria. This role is crucial in ensuring a positive shopping experience for our customers and maintaining high standards within the store.
Role Overview
As a General Assistant, your primary responsibilities will include providing excellent customer service, ensuring accurate stock merchandising and pricing, and maintaining a clean and safe store environment. You will be a key point of contact for customers, assisting them with product selection and resolving any queries or complaints.
Key Responsibilities
- Customer Service:
- Advise and assist customers with product selection and inquiries.
- Effectively handle and resolve customer complaints to ensure satisfaction.
- Merchandising Standards:
- Maintain organised and safe bulk stock areas according to store layout plans.
- Ensure designated areas of responsibility are fully merchandised according to store layout and planograms.
- Housekeeping:
- Keep your assigned area free of obstacles, ensuring stock is merchandised promptly upon receipt.
- Guarantee customers can navigate aisles safely and without irritation.
- Maintain accurate shelf price labelling within your area of responsibility.
- Complete required checklists, including Canteen and Toilet/Shower schedules when on duty.
- Safety (OHSA) Requirements:
- Adhere to all Safety (OHSA) regulations, including the proper use of safety gear.
- Ensure the safety of both customers and staff within your area of responsibility.
- Report any safety discrepancies or concerns to the Store Manager.
- Stock Management:
- Report any damaged stock within your area of responsibility to the Store Manager.
Requirements
- A minimum of Grade 10 or NQF Level 3 qualification with at least one year of relevant work experience, OR a Grade 12 qualification without prior work experience.
- Strong communication skills in English and the dominant language spoken in the Pretoria geographical area.
- A valid South African ID or work permit.
- Proven ability to perform basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- Ability to perform effectively under pressure.
Company Values
At Cashbuild, we pride ourselves on a culture built on the following values:
- Integrity: Adhering to generally accepted standards, keeping promises, setting realistic expectations, sincerity, careful handling of sensitive information, and awareness of boundaries.
- Accuracy: Meticulous attention to detail, working in an orderly fashion, ensuring tasks are completed accurately from start to finish, proactively preventing mistakes, and diligently checking work.
- Client Focus: Actively identifying and responding to client needs, treating clients in a friendly manner, showing empathy towards client issues, making clients feel welcome, and adopting a positive, can-do approach to client queries.
- Personal Development: Being aware of personal strengths and weaknesses, actively pursuing self-improvement, seeking opportunities for knowledge and experience enhancement, participating in relevant training, and soliciting feedback for growth.
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