Job Description

Cashbuild Vacancies – General Assistant

Job Type: Permanant
Company: Cashbuild
Job Location: Taung, South Africa

General Assistant – Cashbuild (Taung, South Africa)

Cashbuild is seeking a motivated and customer-focused individual to join our team as a General Assistant in Taung, South Africa. This role is crucial in ensuring a positive and efficient shopping experience for our customers, while maintaining high standards in store presentation and operations.

Responsibilities

As a General Assistant, your key responsibilities will include:

• Customer Service: Providing comprehensive customer service within the store. This involves advising and assisting customers with product selection and inquiries, as well as effectively resolving customer complaints.
• Merchandising Standards: Ensuring all stock is merchandised safely and according to the store layout plan. This includes keeping your designated area fully stocked and presented according to store layout and planograms.
• Housekeeping: Maintaining a clean and organized work environment. This means ensuring your area is free of obstacles, stock is merchandised promptly after receipt, and customers can navigate aisles safely. You will also be responsible for correct shelf price labelling and completing required checklists, including the Canteen and Toilet/Showers schedule when on duty.
• Safety (OHSA) Requirements: Adhering to all safety regulations, including the use of safety gear, and ensuring the safety of both customers and staff within your area of responsibility. This includes ensuring racking and bulk stock are merchandised safely, allowing colleagues and customers to move freely and safely within the store. Any discrepancies should be reported to the Store Manager.
• Stock Management: Reporting any damaged stock within your area of responsibility to the Store Manager to help manage stock loss.

Requirements

To be considered for this General Assistant position, you will need:

• A Minimum of Grade 10 or NQF Level 3 with at least one (1) year of relevant work experience, OR
• A Grade 12 certificate with no prior work experience.
• The ability to communicate effectively in English and the dominant local language spoken in the Taung area.
• A valid South African ID or valid work permit.
• The capability to perform basic calculations accurately.
• A willingness to work shifts, including weekends and public holidays.
• The ability to work effectively under pressure.

Company Values

At Cashbuild, we live by a set of core values that guide our actions and decisions:

• Integrity: Complying with generally accepted standards, keeping promises, creating realistic expectations, being sincere, handling sensitive information with care, and showing awareness of values and boundaries.
• Accuracy: Effectively handling detailed information, consistently paying attention to detail, working in an orderly fashion, preventing mistakes, and investing energy in checking your work.
• Client Focus: Actively responding to client wishes and needs, dealing with clients in a friendly manner, showing involvement in client problems, making clients feel welcome, and approaching client questions with a positive, can-do attitude.
• Personal Development: Being aware of your own strengths and weaknesses, consciously working on self-improvement, focusing on broadening knowledge, following relevant training, and seeking opportunities for development and feedback.

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