Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Burgersfort, South Africa
General Assistant – Cashbuild – Burgersfort
We are seeking a motivated and customer-focused individual to join our team as a General Assistant at Cashbuild in Burgersfort, South Africa. This role is crucial in ensuring a positive in-store experience for our customers through excellent service and maintaining high standards of stock presentation and store cleanliness.
Key Responsibilities
Customer Service:
- Provide comprehensive customer service, offering advice and assistance on suitable products.
- Effectively address and resolve customer queries and complaints.
Merchandising Standards:
- Maintain organized and safe bulk stock areas according to the store layout plan.
- Ensure all assigned areas of responsibility are fully merchandised in line with store layout and planograms.
Housekeeping:
- Keep your designated areas clear of obstacles, merchandising stock promptly upon receipt.
- Ensure aisles are free from obstructions, allowing customers to navigate safely.
- Maintain accurate shelf price labelling within your area of responsibility.
- Complete required checklists and adhere to canteen and toilet/shower schedules when on duty.
Safety (OHSA) Requirements:
- Comply with all Safety, Health, and Occupational Accident (OHSA) regulations, including the proper use of safety gear.
- Ensure the safety of both customers and colleagues within your area of responsibility, including safe movement within the store and safe stacking of stock.
- Report any safety discrepancies or concerns to the Store Manager immediately.
Stock Management:
- Report any damaged stock within your area of responsibility to the Store Manager.
Requirements
To be successful in this role, you will need:
- A minimum of Grade 10 or NQF Level 3, plus one year of relevant work experience, OR
- A Grade 12 qualification with no prior related work experience.
- The ability to communicate effectively in English and the dominant local language spoken in Burgersfort.
- A valid South African ID or work permit.
- Proficiency in performing basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- The ability to perform well under pressure.
Values Alignment
We look for individuals who embody our core values:
Integrity:
- Adherence to generally accepted standards in all job-related activities.
- Dependability in keeping promises and setting realistic expectations.
- Sincerity and careful handling of sensitive information.
- Demonstrated awareness of values and boundaries.
Accuracy:
- Meticulous attention to detail and effective handling of information.
- Organized and methodical approach to tasks.
- Ensuring tasks are completed accurately from start to finish.
- Proactive in preventing mistakes and diligent in reviewing work for errors.
Client Focus:
- Identifying and proactively responding to client needs and preferences.
- Engaging with clients in a friendly and welcoming manner.
- Showing genuine interest in resolving client issues.
- Approaching client inquiries with a positive and helpful attitude.
Personal Development:
- Self-awareness of strengths and weaknesses, with a commitment to continuous improvement.
- Focus on expanding knowledge and gaining in-depth understanding.
- Actively participating in relevant training programs and seeking opportunities to gain experience.
- Seeking and utilizing opportunities for personal growth.
- Openness to feedback for learning and development.
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