Job Description

Cashbuild Vacancies – Cabifit Manager

Job Type: Permanant
Company: Cashbuild
Job Location: Mankweng, South Africa

Job Opportunity: Cabifit Manager at Cashbuild

Cashbuild is seeking a highly motivated and experienced Cabifit Manager to join our team in Mankweng, South Africa. This is an excellent opportunity for a leader passionate about driving sales, protecting market share, and ensuring profitable growth within their store.

Key Responsibilities:

Sales & Market Growth

• Protect and grow market share profitably within the store, aligning with company strategy.
• Issue and follow up on quotations to drive sales.
• Manage the quote process and special orders effectively.
• Ensure estimations and cutting lists are accurate and completed on time.
• Conduct competitor analysis to maintain store competitiveness.
• Minimize wastage and customer complaints by accurately calibrating machinery and interpreting cutting lists.
• Ensure daily cleaning and preventative maintenance of machinery are performed.
• Promote loyalty programs, including VIC and Charge Card customers.
• Achieve market share growth as per company benchmarks.
• Proactively develop action plans to protect market share when competitors enter the area.

Customer Service & Deliveries

• Implement and monitor the Customer Service Strategy.
• Provide reliable and prompt customer delivery services, ensuring correct rates are charged.
• Dispatch deliveries within the required time limits.
• Communicate any delayed deliveries to customers, making and agreeing on appropriate arrangements.
• Grow and maintain the customer and VIC client base.
• Recommend range improvements to suit market needs.
• Act on customer survey feedback by implementing action plans.
• Ensure effective employee scheduling to provide exceptional customer service.

Asset Control

• Order and manage stock, controlling shrinkage within the store.
• Manage Wall-to-Wall Stock-Takes.
• Address damage, obsolete, and slow-moving stock items.
• Analyze security requirements and implement necessary changes.
• Manage debtors, petty cash, daily banking, shorts and overs, and credit cards.
• Maintain and protect racking, displays, signage, forklift, generator, cutting and edge machinery, IT equipment, telephone systems, the safe/vault, and items on the Asset Register.

Operational Management

• Manage an efficient delivery service.
• Manage the store according to the Financial Model, benchmarks, and budgets to ensure profitability.
• Monitor adherence to company standard compliance in store.
• Implement and maintain controls and disciplines.
• Implement Corrective Action Plans (PIP) where necessary.

Quality & Estimating

• Ensure wastage minimization through effective quality control of cutting and edging processes and machine calibration.
• Minimize wastage by accurately reading and interpreting cutting lists.
• Perform accurate estimating calculations according to customer specifications.
• Provide accurate estimates and picking/cutting lists to customers.

Human Resource Management

• Recruit and induct all employees.
• Ensure training and development, including succession and back-up plans, are in place.
• Manage manpower requirements in line with company benchmarks.
• Ensure open communication and relations with the Store Employee Forum.
• Manage employee relations and performance management processes.

Health & Safety

• Manage safety aspects in line with local legislation (OHSA) and/or neighbouring countries.
• Ensure checklists are completed and safety/first aid representatives are appointed.
• Report incidents to line management and the risk department.
• Take immediate action on non-compliance.
• Record all OHASA incidents.
• Ensure all forklift operators have valid licenses and workshop staff are certified as compliant.
• Ensure the safe working condition of all safety equipment.

Requirements and Qualifications:

• A minimum of 2 years’ experience in a similar position.
• Grade 12 qualification, combined with at least 3 years of related retail/wholesale management experience, or 5 years of related retail/wholesale experience.
• Proficiency in Microsoft Office Suite and basic computer literacy.
• Well-developed business acumen.
• Strong leadership, administrative, and human resources management skills.
• A valid driver’s license and own transport are essential.
• Must have own cell phone.
• Sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring countries’ legislation.
• Experience in carpentry products and cutting & edging would be an advantage.
• Ability to work under pressure.
• Attention to detail.

Competencies:

• Leadership: Takes initiative, inspires others, takes responsibility, empowers employees, stimulates input, and shows appreciation.
• Result-Oriented: Strives to achieve objectives, has clear goals, finds solutions under threat, and completes tasks on time.
• Planning: Systematically organizes activities, sets timeframes and priorities, ensures timely availability of resources, and creates understandable, realistic plans.
• Delegating: Delegates work clearly, provides adequate space and responsibility, clarifies required results and timelines, and regularly checks progress.
• Performing Under Pressure: Maintains effective performance despite pressure or setbacks, delivers good results, persists through challenges, and performs consistently.
• Market Orientation: Stays informed about market developments, actively seeks market information, considers solutions from a market perspective, monitors competitors, and identifies opportunities from market trends.

Values:

• Integrity: Complies with standards, keeps promises, creates realistic expectations, is sincere, handles sensitive information carefully, and recognizes boundaries.
• Accuracy: Handles detailed information effectively, is attentive to detail, works in an orderly manner, prevents mistakes, and checks work thoroughly.
• Client Focus: Identifies and responds to client needs, deals with clients in a friendly manner, shows involvement, makes clients feel welcome, and adopts a positive approach to client queries.
• Personal Development: Is aware of strengths and weaknesses, actively works on development, pursues training and experience, seeks feedback, and broadens knowledge.

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