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2 Apr 2026

Permanant Manager: Base Airports – Flysafair careers

Flysafair – Posted by MRJobs24 –  , Gauteng, South Africa

Job Description

Flysafair careers – Manager: Base Airports

Manager: Base Airports

About the Role:
We are seeking a skilled Manager: Base Airports to oversee airport operations, ensure compliance with safety and service standards, and deliver a seamless passenger experience. This role provides leadership to airport staff, manages resources and external service providers, and drives operational excellence across all base airport activities.

Key Responsibilities:

  • Manage and authorise purchases and invoices for Passenger Services, Crew, and Technical operations
  • Oversee costs related to delays and missed connections, implementing cost-saving initiatives where applicable
  • Manage external service provider relationships and ensure alignment with FlySafair service standards
  • Plan, organise, and motivate resources to maintain operational efficiency
  • Coordinate delay handling and, in severe cases, represent FlySafair on-site at the airport
  • Ensure emergency plans are in place for all relevant stations
  • Conduct regular audits to maintain the highest quality of service and safety standards
  • Promote a smooth and positive passenger experience, achieving customer service KPIs and NPS targets
  • Lead, train, and develop airport staff, ensuring effective communication and adequate staffing levels
  • Manage staff performance, schedules, and recruitment in coordination with HR
  • Enforce housekeeping, health, safety, and company code of conduct regulations
  • Represent FlySafair Operations at committees, including Airline Operators Committee (AOC), Baggage/Pilferage, Airport Security and Safety, and Bird & Wildlife committees at various stations

Job Requirements:

  • Grade 12 or equivalent (essential)
  • Diploma or degree in Travel and Tourism or Aviation (advantageous)
  • Minimum 10 years aviation experience, including at least 5 years in management
  • Experience in baggage handling, passenger handling operations, cargo handling, and non-scheduled operations
  • Knowledge of commercial ground handling agreements
  • Familiarity with IOSA and ISAGO audit requirements

Personal Attributes:

  • Professional with high integrity and impeccable timekeeping
  • Empathetic, patient, and self-motivated
  • Independent and goal-oriented with a positive attitude
  • Able to manage changing priorities and work effectively under pressure

Application Guidelines:

  • Preference will be given to members of under-represented designated groups
  • FlySafair reserves the right not to proceed with this vacancy or to appoint candidates based on operational requirements
  • If no feedback is provided within two weeks from the closing date, applicants should consider their application unsuccessful

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