Ulundi, South Africa
Assistant Manager – Cashbuild

Cashbuild is seeking a proactive and results-driven Assistant Manager to join our team in Ulundi, South Africa. This is an excellent opportunity for an experienced retail professional to contribute to protecting and growing profitable market share within a store, aligning with the company’s overall strategy.

#### Key Responsibilities

As an Assistant Manager, you will work closely with the Store Manager to ensure the efficient and profitable operation of the store. Your duties will include:

• Assisting in the development, implementation, and management of a Store Business Plan aligned with company strategy.
• Driving market share growth and achieving sales budgets and objectives.
• Promoting customer loyalty programs and managing advertising material distribution.
• Developing proactive plans to protect market share against competitor activities.
• Implementing and monitoring customer service strategies to maintain high customer satisfaction.
• Managing stock shrinkage, inventory control processes, and stock movement within the store.
• Overseeing cash asset control, including debtors, petty cash, banking, and cheque/credit card management.
• Ensuring the maintenance and protection of fixed assets such as racking, signage, equipment, and the safe.
• Supporting human resource management functions, including recruitment, induction, training, and employee relations.
• Maintaining high standards of store safety, including compliance with OHSA legislation.
• Upholding housekeeping, merchandising, and yard/parking area standards.
• Managing store operations in line with the Financial Model, benchmarks, and budgets to achieve profitability.
• Monitoring adherence to company standards and implementing corrective action plans as needed.

#### Requirements and Qualifications

• Grade 12 qualification is essential.
• A minimum of two years of retail management experience.
• A valid driver’s license.
• A valid South African ID or work permit.
• Strong accounting skills are a must.
• Ability to perform effectively under pressure.
• Proficiency in basic computer literacy.
• Demonstrated strong leadership and administrative skills.
• Must possess own transport and a cell phone.
• Sound knowledge of Health and Safety aspects in line with OHSA and neighbouring countries’ legislation.
• Strong human resources management skills.

#### Key Competencies

• Leadership: Takes initiative, inspires others, demonstrates accountability, empowers employees, fosters collaboration, and recognizes good performance.
• Results Oriented: Sets clear agreements on deliverables, maintains focus on objectives, strives to achieve goals, and actively seeks solutions to overcome obstacles.
• Planning: Ensures timely availability of resources, organizes tasks efficiently, communicates plans clearly, develops and maintains realistic plans, and sets priorities effectively.
• Delegating: Provides sufficient space and responsibility when delegating, delegates enough work to accomplish own tasks, clarifies required outcomes and timelines, explains the rationale for delegation to specific individuals, and regularly monitors progress.
• Performing Under Pressure: Delivers quality results in demanding situations, perseveres through setbacks, maintains composure and accuracy under pressure, and performs consistently.
• Market Orientation: Actively gathers market intelligence, considers internal issues from a market perspective, stays informed about competitor activities, and identifies opportunities to leverage market trends.
• Integrity: Keeps commitments, sets realistic expectations, demonstrates sincerity, handles sensitive information with care, and upholds values and boundaries.
• Accuracy: Works in an organized and precise manner, ensures tasks are completed accurately from start to finish, proactively prevents errors, and diligently checks own work.
• Client Focus: Interacts with clients in a friendly and welcoming manner, shows engagement with client issues, and approaches client inquiries with a positive, solution-oriented mindset.
• Personal Development: Is committed to self-improvement and knowledge acquisition, actively participates in training and seeks experiential learning opportunities, pursues personal development, and solicits feedback for growth.