Permanant General Assistant | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – General Assistant
Job Type: Permanant
Company: Cashbuild
Job Location: Cape Town, Western Cape, South Africa
General Assistant – Cashbuild – Cape Town
We are seeking a dedicated and customer-focused General Assistant to join the Cashbuild team in Cape Town. This role is crucial in ensuring a positive and efficient shopping experience for our customers while maintaining high standards of store presentation and safety. If you have a strong work ethic and a commitment to excellent service, we encourage you to apply.
Key Responsibilities
Customer Service:
- Provide comprehensive customer service within the store.
- Advise and assist customers with product selections and inquiries.
- Help resolve customer complaints effectively.
Merchandising and Housekeeping:
- Ensure all stock is merchandised safely and according to store layout plans and planograms.
- Maintain your designated area of responsibility with correct shelf price labelling.
- Keep your area of responsibility clean and free of obstacles, ensuring stock is merchandised promptly after receipt.
- Ensure customers can navigate aisles without risk of injury or irritation.
- Complete required checklists, including canteen and toilet/shower schedules.
Safety and Stock Management:
- Comply with Occupational Health and Safety (OHSA) requirements, including the use of safety gear and ensuring the safety of customers and staff.
- Ensure stock in both racking and bulk areas is merchandised safely for customers and colleagues.
- Report any discrepancies or damaged stock within your area of responsibility to the Store Manager immediately.
Requirements
- Minimum Grade 10 or NQF Level 3 qualification with at least one year of relevant work experience, OR
- Grade 12 qualification with no prior work experience.
- Ability to communicate effectively in English and the dominant language spoken in the Cape Town geographical area.
- A valid South African ID or work permit.
- Proficiency in performing basic calculations accurately.
- Willingness to work shifts, including weekends and public holidays.
- Ability to work effectively under pressure.
Company Values
Integrity:
- Adhere to generally accepted standards in all position-related activities.
- Consistently keep promises and create realistic expectations.
- Demonstrate sincerity and handle sensitive information with care.
- Show awareness of values and ethical boundaries.
Accuracy:
- Effectively manage detailed information and maintain a consistent attention to detail.
- Work in an orderly and systematic manner.
- Ensure all tasks are completed accurately from start to finish.
- Proactively prevent mistakes and invest effort in checking your work.
Client Focus:
- Identify and actively respond to client needs and preferences.
- Interact with clients in a friendly and welcoming manner.
- Show genuine involvement in addressing client issues.
- Approach customer inquiries with a positive and helpful attitude.
Personal Development:
- Recognize your own strengths and weaknesses and actively work on personal growth.
- Focus on self-improvement and gaining in-depth knowledge.
- Participate in relevant training programs and seek opportunities for experience.
- Actively seek and utilize opportunities for personal development.
- Request feedback to support your learning and growth.
APPLY NOW
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