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18 Jun
2026
Permanant Store Manager | Cashbuild Vacancies
Job Description
Cashbuild Vacancies – Store Manager
Job Type: Permanant
Company: Cashbuild
Job Location: Bela-Bela, South Africa
Store Manager
Cashbuild | Bela-Bela, South Africa
We are seeking an experienced and motivated Store Manager to join our team at Cashbuild in Bela-Bela. The ideal candidate will be responsible for protecting and growing profitable market share within the store, aligning with the overall store, division, and company strategy. This is a pivotal role requiring strong leadership, business acumen, and a commitment to operational excellence.
Key Responsibilities
Strategic Management
- Develop, implement, and manage a strategic plan for the Store, ensuring alignment with the overall Divisional strategy.
Market Share Growth and Protection
- Drive store transactions, sales, and market share growth in line with budget objectives.
- Achieve sales budgets and growth targets.
- Manage and promote customer loyalty programmes and third-party credit facilities.
- Develop proactive action plans to counter competitor market entry.
- Ensure Store Business Plans are consistently implemented and updated as needed.
Customer Service Excellence
- Oversee the implementation and monitoring of the Customer Service strategy within the store.
- Maintain an effective Delivery Service in compliance with company policy.
- Grow and sustain the VIC and charge card client base.
- Recommend range improvements to better suit market demands.
Asset Control and Security
- Manage and control store shrinkage according to policy.
- Protect company assets, including cash, stock, and fixed assets.
- Effectively manage debtors within the store.
- Analyze security requirements and recommend necessary changes.
- Ensure the implementation and maintenance of physical security measures.
Business Trade Licenses
- Ensure all relevant Trade Licenses are kept up-to-date and renewed in a timely manner, where applicable.
Human Resource Management
- Manage manpower requirements in accordance with Company and Divisional strategy.
- Ensure the implementation of Succession Planning and Career Pathing within the store.
- Foster open communication and positive relations with the Store Employee Forum and all staff.
- Oversee training and development initiatives for the store team.
- Manage Employee Relations effectively within the store.
Maintaining Store Standards
- Conduct daily floor walks to ensure operational readiness and compliance.
- Ensure the implementation of agreed-upon action plans, including Performance Improvement Plans (PIPs).
- Monitor adherence to company standard compliance across all store operations.
- Maintain high housekeeping standards throughout the store.
- Ensure merchandising policies and standards are strictly adhered to.
- Implement “ready for business” practices daily.
- Ensure lighting, store fixtures, and racking are maintained in good condition.
Stock Management
- Ensure stock is ordered and received according to company policy.
- Manage damaged stock clearance in line with policy.
- Implement action plans for obsolete/deranged stock as per policy.
- Manage slow-moving stock effectively.
- Implement action plans for excess stock.
Store Safety (OHSA) Standards
- Manage all safety aspects in line with local (OHSA) and/or neighboring Countries legislation.
- Ensure completion of all required safety checklists.
- Oversee the appointment of all OHSA representatives as required by legislation.
- Investigate, report, and manage all OHSA Incidents.
Expense Management
- Manage the Store in accordance with the Financial Model and benchmarks.
- Maintain expenses in line with the store’s budget.
Insurance Claims Administration
- Report all incidents to the relevant insurer promptly.
- Liaise with insurers regarding claim particulars and validity.
- Submit necessary documentation to the relevant insurer for claims processing.
Management of CB Way
- Implement and maintain controls and disciplines as per the CB Way.
Requirements
- Grade 12 qualification.
- Minimum of 3 years of related retail management experience, or 5 years of related retail management experience.
- Well-developed business acumen.
- Ability to work effectively under pressure.
- Computer literate with basic computer skills.
- Strong leadership and administrative skills.
- Own transport is preferable, along with a valid driver’s license.
- Must possess own cell phone.
- Sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighboring Countries legislation.
- Strong Human Resources Management skills.
- Excellent attention to detail.
Competencies
Leadership
- Enthusiastic, inspires others, and connects people.
- Takes the lead and responsibility.
- Empowers employees with responsibilities.
- Stimulates and utilizes input from others.
- Appreciates good performance.
Result-Oriented
- Focused on achieving objectives and results, persevering through adversity.
- Makes concrete agreements regarding deliverables.
- Remains focused on results even when faced with distractions.
- Makes a dedicated effort to achieve objectives.
- Possesses clear goals and seeks solutions when objectives are threatened.
- Ensures timely completion of tasks.
Planning
- Systematically organizes activities and sets timeframes, establishing priorities.
- Ensures necessary resources are available on time.
- Establishes an efficient order for tasks.
- Clearly communicates plans to all involved parties.
- Develops and maintains realistic plans.
- Sets priorities effectively.
Delegating
- Delegates work in an understandable, structured, and verifiable manner.
- Provides sufficient space and responsibility when delegating.
- Delegates enough work to enable completion of own tasks.
- Clarifies required results and timelines when delegating.
- Indicates the specific reasons for asking an individual to perform a task.
- Regularly checks the progress of delegated work.
Performing Under Pressure
- Maintains effective performance under pressure, setbacks, or disappointment.
- Delivers good results consistently.
- Persists when faced with setbacks.
- Continues to perform correctly under pressure without making mistakes.
- Maintains an even performance level.
Market Orientation
- Demonstrates thorough knowledge of market developments.
- Actively seeks market information.
- Thinks of solutions from an organizational market position viewpoint.
- Stays informed about competitor offers and activities.
- Identifies opportunities to leverage market trends for organizational benefit.
Integrity
- Complies with generally accepted standards relevant to the position.
- Keeps promises and creates realistic expectations.
- Acts sincerely and handles sensitive information carefully.
- Demonstrates awareness of values and identifies when boundaries are crossed.
Accuracy
- Effectively handles detailed information with consistent attention to detail.
- Works in an orderly and systematic fashion.
- Ensures tasks are completed accurately from start to finish.
- Prevents mistakes and invests energy in checking work.
Client Focus
- Identifies and actively responds to client wishes and needs.
- Interacts with clients in a friendly and welcoming manner.
- Shows involvement in client issues.
- Approaches client questions with a proactive and helpful attitude.
Personal Development
- Aware of own strengths and weaknesses; consciously works on personal development.
- Focuses on self-broadening and gaining in-depth knowledge.
- Participates in relevant training and seeks opportunities for experience.
- Seeks and utilizes opportunities for personal growth.
- Actively requests feedback for learning and improvement.
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